Submitting a Fortumo SMS Service for approval

Started by Nikola, Jun 15, 2022, 09:32 PM

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Nikola

Nikola

If you configured the SMS payment plugin or system, and listed prices and message sending instructions on your site (or a plugin/system did this automatically for you), you may want to submit your Fortumo SMS Service for approval. Follow the steps below:

1.) Sign in to your Fortumo account.

2.) Click on the "Dashboard" item in the top menu.



3.) Select your service from the list of services:



4.) On the new page click on the "Go Live" button, as shown in the picture below.



5.) Now you see a new popup window. In the first field (marked with "URL" on the picture below) enter the URL (address) of your web page or FB page (or the address of the screenshot if your promotional material is not on the internet), where prices and message sending instructions are listed.



Then, in the bigger field below, enter a brief description of your service (what are you selling). After that click on the "GO LIVE" button below. Below the second field, you can see what will happen after you click "GO LIVE". Service will be activated instantly in countries in the first row, but in countries in the second row - not.

6.) Now, look at your list of services: there is no gray circle anymore, but 3 circles - the green one contains the number of countries where the service is active, the yellow contains a number of countries where the service is pending approval, the third one - red contain a number of countries where service is not approved (it is declined):



In 48 hours (sometimes more), if promotional material (prices and sending instructions) is ok, you will receive a notification email, informing you that service is approved. 

HOW TO RESEND SERVICE FOR APPROVAL

If your service is not approved the first time, you will receive an email with an explanation of what is wrong with your promotional material or service. After you fix that problem(s), the service must be resent for approval. If you don't see the input field as in step 4 (above), or some of your countries are Archived, you will have to submit the service as shown below. It is different than the first time, here is how to do it:

1.) Select your service from the list of services:



2.) From the service menu, click on "Edit":



3.) On this page, click on the "Modify" button:



4.) Now take a look at step 6 of this tutorial. You will see that not approved countries are available to pick them up and place them in your service. Do that, and follow that tutorial all the way to the end (you won't have to set price, keywords, and countries again, as everything is already set, but if you want, you can change something, add/remove countries, and similar). When you finish with changes and save service, it will be automatically sent to approval for selected countries. You will see this text:



5.) In 48 hours (sometimes more), if promotional material (prices and sending instructions) is ok, you will receive a notification email, informing you that the service is approved.